Cookie Policy

01What this policy covers

This Cookie & Tracking Technologies Policy explains how Zaplix may use cookies, pixels, local storage, tags, SDKs and similar technologies on www.zaplixworld.com and related digital services.

02What cookies are

Cookies are small data files stored on or accessed from a browser or device. Some are necessary for a website to function, while others help remember preferences, measure performance or support advertising.

03Categories we may use

Strictly necessary / security

These technologies support core functions such as page navigation, checkout, account security, fraud prevention, load balancing, consent settings and authentication. Where they are strictly necessary for the service requested, disabling them may prevent parts of the website from working.

Functional / preference

These remember choices such as language, region, display preferences or other settings that improve the user experience.

Analytics / performance

These help us understand aggregated website usage, page performance, navigation patterns, errors and campaign effectiveness so we can improve the website and customer journey.

Advertising / marketing

Where used and permitted, these technologies may help measure advertising, limit repetition, build audiences and show more relevant campaigns across digital platforms.

04Your choices

Where consent is required for non-essential cookies or tracking, Zaplix will provide a choice mechanism such as a cookie banner or preference centre. Refusing optional cookies should not prevent access to core website functions that do not depend on those cookies.

You may also use browser settings to block or delete cookies. Browser-level controls may affect website functionality and do not necessarily control all technologies, such as pixels or server-side measurements.

05No pre-selected consent

Where an affirmative choice is required, optional marketing or analytics consent will not be treated as accepted merely because a checkbox was pre-selected or because the user did not take action.

06Third-party technologies

Zaplix may use third-party analytics, advertising, payment, support or embedded-content providers. These providers may set or access their own technologies in accordance with their privacy terms and the choices available to you.

07Retention

Cookie retention varies by purpose. Session technologies generally expire when the browser session ends, while persistent technologies may remain for a defined period or until deleted. The preference centre, where implemented, should provide more specific information about active non-essential technologies.

08Changes

This policy may be updated if our technology stack, vendors or legal requirements change. The last-updated date will be revised accordingly.

09Contact

For privacy questions about cookies or tracking, contact support@zaplixworld.com.